Tier | 1 (n = 16) | 2 (n = 170) | 3 (n = 140) | 4 (n = 214) |
---|---|---|---|---|
Total reached by phone | 14 (87.50%) | 147 (86.47%) | 105 (75%) | 120 (56.07%) |
Total rescheduled | 8 | 72 | 62 | 85 |
Rescheduling timing | ||||
Within 1 week | 2 | 51 | 17 | 5 |
Within 4 weeks | 5 | 19 | 42 | 63 |
After 4 weeks | 1 | 2 | 3 | 17 |
Reasons for not rescheduling | ||||
COVID-19 concerns | 3 | 30 | 30 | 25 |
Financial | 0 | 6 | 4 | 0 |
Transport | 0 | 9 | 3 | 0 |
Other | 3 | 30 | 15 | 7 |
COVID-19 positive | 0 | 1 | 0 | 0 |