|
Tier
|
1 (n = 16)
|
2 (n = 170)
|
3 (n = 140)
|
4 (n = 214)
|
|---|
|
Total reached by phone
|
14 (87.50%)
|
147 (86.47%)
|
105 (75%)
|
120 (56.07%)
|
|
Total rescheduled
|
8
|
72
|
62
|
85
|
|
Rescheduling timing
| |
|
Within 1 week
|
2
|
51
|
17
|
5
|
|
Within 4 weeks
|
5
|
19
|
42
|
63
|
|
After 4 weeks
|
1
|
2
|
3
|
17
|
|
Reasons for not rescheduling
| |
|
COVID-19 concerns
|
3
|
30
|
30
|
25
|
|
Financial
|
0
|
6
|
4
|
0
|
|
Transport
|
0
|
9
|
3
|
0
|
|
Other
|
3
|
30
|
15
|
7
|
|
COVID-19 positive
|
0
|
1
|
0
|
0
|
- Number of patients successfully rescheduled within their respective time frame goals in addition to patients who deferred rescheduling and the reasons for deferment
